BLUJAY Hiring Management Trainee | 2019 and 2020 Passout only

Essential Responsibilities:

• Must be willing to work flexible hours
• Respond to contact from customers and resellers, via phone, email and electronic incident submission
• Define, research, and resolve customer issues in a timely accurate manner, routing non-technical issues to appropriate BluJay personnel using approved business processes
• Provides timely updates to the customer, coworkers, and management on the status of outstanding issues
• Performs other duties as needed
• Participates in 24x7 call rotation

Desired Skills:

• Ability to work independently in a fast-paced technical environment
• Ability to function and contribute in a team environment
• Effective time management skills
• Knowledge of SQL would be desired but not essential

Physical Requirements:

General office environment and responsibilities requiring:

• Extensive use of the computer which involves viewing a monitor and keyboarding for most of the workday
• Placing and receiving phone calls

Selection Process:

• Online Test
• Technical Interview
• HR Discussion

Important Guidelines:

• Online test date and time will be updated to the registered candidates
• After test, shortlisted candidates must be available for a further online interview process
• Candidates should be available for immediate joining