Cvent Hiring Associate Product Consultant | Batch : 2021/2022

Eligibility Criteria
Job Role	Associate Product Consultant
Education	BE/BTech/MBA/BBA/BMC/BCA/BA/BCom/BSc/BJMC/BHM/Pharmacy
Branch	All(excluding Mechanical branch)
Batch	2021/2022
Experience	Fresher
CTC	5.50 LPA - 6.53 LPA
Job Location	Gurgaon (Delhi NCR)
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Support clients over the phone and email by answering their product questions and offering technical assistance
Offer best practice tips to clients to boost their meeting attendance via Cvent’s marketing engine
Gather client requirements for future releases of the product
Create and maintain all product documentation
Implement and manage the online portion of client events as and when needed
Gather client requirements and implement them in Cvent’s event management software
Communicate with the client and review the initial implementation with them and make required changes
Provide suggestions to the client to improve the overall result of the implementation and help client meet their goals
Document all communication with the client in Cvent’s CRM software

Excellent communication skills (verbal and written)
Graduate/ Under-graduate (0-1 years’ experience) with strong analytical and logical skills
Experience in US Customer Service is a added advantage
Preference would be given to candidates who have prior experience of having travelled, studied or worked abroad
Strong business acumen, ethics and high integrity
High comfort level in using online software products
Must be articulate, organized, detail-oriented and can multi-task
Quick learner, with a positive attitude and ability to work well within a team