Genpact Hiring Process Associate
| Eligibility Criteria | |
|---|---|
| Job Role | Process Associate |
| Education | Bachelor's / Graduation / Equivalent |
| Stream | All Branches Eligible |
| Year of Passing | Under graduate / Any Graduate |
| Experience | Fresher |
| Location | Hyderabad, India |
| Join us On Telegram | Click Here |
:
- Candidates should be an under graduate / any graduate.
- Candidates should be freshers.
- Candidates should have strong Communication Skills (verbal and written).
- Candidates should have good customer handling skills.
- Candidates should have good communications skills.
- Candidates should have high Energy level.
Responsibilities :
- Candidates should collect the delinquent amount from the customer over the phone or take promises from them on making the payment.
- Candidates should make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also.
- Candidates should reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
- Candidates should have inbound & outbound calling.
- Candidates should have provide payment plans basis customer requirement.
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