IBM Hiring Support Engineer
| Eligibility Criteria | |
|---|---|
| Job Role | L1/L2 Support Engineer |
| Education | Bachelor's Degree |
| Stream | IT background degree |
| Batch | Any Graduate |
| Job Location | Chennai, India |
| Join us On Telegram | Click Here |
Required Technical and Professional Expertise :
- IT background degree
- Great communication and organizational skill
- Hardworking, Work and Communication under pressure/ client focus
- User orientation to provide great support, Collaborative approach and ability to share with global team members lessons learned and blockers
- Good analytical skills, Ability to learn fast the application logic and system functionalities
- Ability to translate user requirements base on tool capabilities,
- Ability to drive and deliver e2e task
- Fluent English spoken and written
- Flexibility, Time management, Detail oriented, Excel Advanced level.
Preferred Technical and Professional Expertise :
- Potential to grow into more technical role
- Ticket management experience (Service Now)
- Support experience
- Access management experience
- No coding skills required but nice to have SQL, DB2, JSON, Java. Agile methodology
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