Red Hat Technical Support Engineer


Eligibility Criteria
Job Role Trainee Associate
Technical Support Engineer
Qualifications Bachelor's degree or Master's degree
Year Of Passing 2019, 2020, 2021
Branch CS / IT and other
Location Pune
Job Type Full Time Job

Eligibility & Required skills :


  • Candidate should have bachelor's degree i.e. BE, BTech, BCA, BSc or master's degree in computer applications or marketing and communications .
  • Candidate having bachelor degree in engineering from Computer Science or IT are eligible.
  • Candidate should have excellent verbal and written communication skills.
  • Candidate should have good analytical and problem solving skills.
  • Candidate must be self-motivated and comfortable working within a team.
  • Candidate should have basic understanding of Linux, containers, and open source.
  • Candidate should have basic knowledge of TCP/IP networking and UNIX services and concepts.
  • Candidate having open source community contribution through projects is an advantage.
  • Candidate should be focused on delivering remarkable and consistent customer experience.
  • Candidate should learn, adopt, and practice Red Hat values and competencies.
  • Primary job responsibilities :


  • Candidate should support Red Hat's global customers on technical issues through phone, chat, or remote access tools.
  • Candidate should collaborate with engineering, product management, and support management teams to prioritize customer requests.
  • Candidate must be gather information for each bug and provide analysis to fully understand the issue.
  • Candidate should discuss fixes or workarounds and provide advice to educate customers.
  • Candidate should perform basic investigation and troubleshooting of Red Hat enterprise application server suite of products and additional layered products to find resolutions for technical issues.

  • Note : If you are eligible in this recruitment then apply now through the below link.


    Application Closed


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