Replicon is Hiring Trainee Product Support

Eligibility Criteria
Job Role	Trainee Product Support
Education	BE/B.TECH/BCA/BSC
Branches	ECE, CSE, IT
Batch	2021
CTC(first 6 months)	INR 21,500/ Month - for first 6 Months of internship
CTC(after 6 months)	3.3 LPA
Last Date	7 June 2022
Shift	Night
Job Location	Bangalore, IN
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Candidate should be 2021 batch passout.
CTC will be INR 21,500/ Month for first 6 Months of internship.
CTC will be revised to INR 3.3 Lac / Annum after 6 Months + FebBonus+ Night shift allowance.
Last Day to attend the test is 7th June 2022.

Replicon is searching for self-motivated, highly engaging individuals to join our Product Support Team in our Bangalore office as an “Trainee – Product Support”.
The Intern - Product Support in Replicon is not only a Support Professional, but also a researcher, a tester and a consultant to both customers and Product Management Team.
In this role you will be working with customers from all over the world resolving Level 1 customer issues, escalating critical issues to Tier 2 teams and reaching solutions that are mutually beneficial to Replicon and its customers.

Ensure customer issues and queries are handled professionally and efficiently within the agreed SLA - Works well with customers to maintain a high level of customer satisfaction and develop strong relationships by being a consultant and providing right resolutions. - Learn and stay current with product knowledge of Replicon’s software and its range of product solutions. - Help our customers maximize their business benefits from Replicon’s solutions.
Knowledge of programming languages will be a plus - Very Strong written and verbal presentation/communication skills (ESSENTIAL) - Excellent interpersonal skills - Inclination towards technology - Intermediate with MS Office