HP Hiring Technical Support Representative

Eligibility Criteria
Job Role	Technical Support Representative
Education	Any graduates (BCom, BBA, BCA, BBM, BTech etc)
Branch	Any Stream
Batch	2018/19/20/21
Referral Code	3878373
CTC	4.9 LPA
Experience	Fresher
Job Location	Bangalore
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Manage a high volume of inbound and outbound customer phone calls, emails, chats, and orders
Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone
Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue
Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues
High level demonstration of Interpersonal & communication skills, with multiple internal and external stakeholders

Must have excellent communication skills in English (Spoken and Written) and Hindi (Spoken Only)
Basic computer hardware knowledge
Having an A+, N+, MCSA, MCSE Technical certifications would be an added advantage
Must possess the zeal to demonstrate Customer First culture in every interaction
Must have good typing skills
Should have excellent Customer Relationship Management skills, Email/Chat Etiquettes, and good time management skills
Must be open to working in rotational shifts

Must be open to work in night shift
Must be open to relocate to Bangalore( Whitefield/Electronic city)
This job is posted on eLitmus, you do not need to write PH test for this job. You can directly apply by opening a new account or login to existing one.
Use referral code 3878373 while registering.