Apple Hiring Technical Specialist

Candidate should have ability to assess customers support needs when they arrive, then provide solutions or refer them to other team members.
Candidate should have flexibility to regularly rotate through different technical specialities and skill sets.
Candidate should have ability to thrive on change as products evolve.

Candidate should have excellent time management skills and can make decisions quickly.
Candidate should maintain composure and customer focus while troubleshooting and solving issues.
Candidate should reassure customers when delivering product diagnoses and potential solutions.
Candidate should be fluent in the local language.