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Eligibility Criteria
Job Role	Associate Technical Support Specialist
Education	Bachelor's/Master's
Stream	Computer Science, Information Systems, Statistics, Mathematics, or similar fields
Batch	Any
Experience	0-2 years
Job Location	Pune
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Candidate should have Bachelor's or Master's Degree.
Candidate graduated in Computer Science, Information Systems, Statistics, Mathematics, or similar branch are eligible.
Candidate should be passout in any year.
Candidate is offering for role of Associate Technical Support Specialist
Work Location : Pune

Candidate should have strong experience on implementing or supporting Client-Server architecture or Multi-tier applications including practical knowledge of core components such as Databases
Candidate should have networking and Operating Systems. Exposure to functional or hands on knowledge on cloud platforms such as Microsoft Azure, AWS or vCloud etc.
Candidate should have demonstrated ability to solve analytical problems with maintaining effective and precise investigation, documentation for issues, defects, and customer use cases
Candidate should have knowledge of bject-Oriented programming background preferably in Java. An understanding of web and web services development including use of RESTful API’s, HTML and XML is preferred.
Candidate desire to learn new skills, coach, mentor, and train peers throughout the organization. The ability to work with teammates in a collaborative manner to achieve a mission

Candidate should have strong capacity and desire to develop personalized customer service and communication skills.
Candidate is expected to understand and relate to customers’ needs while effectively managing customer expectations.
Candidate should have strong background in technical and customer support is desired.
Candidate should have ability to effectively manage multiple urgent issues in parallel
Candidate should able to produce audience-appropriate technical communications with management, support personnel, and the customers.